A work environment where high impulse control is beneficial or required would likely be one that involves high-pressure or high-stress situations. In any role where there is a high degree of responsibility, where mistakes can have serious consequences, impulse control can be an important ability to possess. These are positions where the ability to remain calm and composed under pressure, to think clearly and make rational and well-informed decisions, and to avoid acting impulsively, are of extra importance.
Such high-stake and high-stress environments exist in any industry and are more related to positions, tasks, and situations. Some examples of industries are law enforcement, the military, emergency healthcare services, and sports. Positions in any field that includes dealing with people and ensuring positive longer-term relationships, require the ability to regulate emotional reactions and remain composed in difficult situations. Some examples are leadership positions, customer service roles, sales roles, or any position in a team. Below follow some examples of specific tasks:
- Managerial positions: Leading organizations and people involve a variety of challenges and issues and often require a certain level of impulse control in order to choose one’s actions with care and based on the situation as well as build both individuals and teams and lasting relations and results.
- Customer service and teamwork: Impulse control is important in customer service and collaborating with others, as they can better manage their emotions and respond in a professional and courteous manner. Representatives need to remain calm and patient when dealing with irate customers, and colleagues need to be able to compromise and handle disagreements when working with others.
- Risk management: In some industries, such as finance or healthcare, risk management is a critical aspect of the job. Individuals with a high capacity for impulse control can better assess risks and make decisions based on data and evidence rather than reacting impulsively to fear or uncertainty.
- Strategic planning and important decisions: Individuals with a high capacity for impulse control can better resist the urge to make impulsive decisions based on incomplete information or emotions. This can be beneficial in tasks that require careful consideration of different options, such as strategic planning or budgeting.
